Oct 10, 2019
Dr. Gyles Morrison is a Clinical UX and Digital Therapeutics Specialist and the Managing Director of Dr-Hyphen, a clinical user experience (UX) and digital health consultancy firm based in Leicestershire, UK. His company is dedicated to helping healthcare companies around the world to improve the user experience of their products and services. His company has worked with countless leaders in healthcare, including Digital Health London, Life Healthcare, and the Health Innovation Network of South London. Dr. Gyles holds a Master’s degree in Human-Computer Interaction with Ergonomics and Socio-Technical Systems from UCL as well as in Medicine from Queen Mary University of London.
Dr. Gyles joins me today to discuss what a user experience specialist does in the healthcare setting. He explains what UX is and why it is more than information technology. He shares the challenges his colleagues have faced while trying to engage with healthcare professionals. He also discusses the benefits of having a UX designer on your healthcare team and shares practical examples of the user experience at it’s best.
“If we make technology that keeps in mind the different needs and wants and limitations that people have, they will be able to perform their tasks much better.” - Dr. Gyles Morrison
This week on The Business of Healthcare:
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