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The Business of Healthcare with Tara Humphrey

Jul 8, 2021

#144 – Face to face will never go away - Krista Burslam  

Krista Burslam is the Clinical Director for Urgent & Emergency Care at eConsult which enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker. 

Krista joins me on the podcast today to talk about her role at eConsult, her background as a Nurse, their ideal clients and the vision of eConsult. I really enjoyed our conversation, Krista is easy to talk to, easy to listen to and has so much to offer our listeners. 


This week on The Business of Healthcare: 

  • Who is Krista Burslam and her background in healthcare 
  • EConsult and how it works 
  • The vision of eConsult 
  • What is eTriage? 
  • What gaps did the surge in business highlight? 


Connect with Krista Burslam 

Work with me 

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.  

For more weekly insights and advice sign up to my newsletter. 

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