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The Business of Healthcare Podcast with Tara Humphrey

Oct 19, 2022

#213 The Role of The Primary Care Network Manager 

I work as a Primary Care Network Manger within Primary Care Networks. However, this podcast is honestly applicable to any management role.  I learned a lot of these skills when I worked in a university as a business development manager.  It doesn't really matter where you are, it's the skills and how you apply them to your area of work. 

 The role of a Primary Care Network Manager supporting their Clinical Lead, I believe needs to be a master facilitator. They are the person that your clinical lead will look to. You're just behind them, you're their best supporting actor or actress you're there to help. Sometimes you may chair the meeting, or you are the double act to the chair in a meeting. You're really good at gaining consensus and uncovering the things that are not being said.  

Topics to listen out for  

  • Looking at things with an entrepreneurial lens.  
  • Be the Leader & Driver.  
  • You can not do this job if negative feedback is going to cripple you.  
  • Learn from other Business Leaders. 


Mentions in the episode 

Back in episode 26, I talked you through the role of the clinical lead that is spearheading a service, a project or healthcare network. - click here to listen to this episode. 

I also wrote a blog titled - The role of a network lead. Click here to read. I talk about the leadership mindset, vision and the work required behind the scenes.   

Paper - We are all boundary spanners now   


Work with me 

 I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

 I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 

 From coaching to courses. Our blog, newsletters and the Business of healthcare podcast. We are a small team hugely passionate about Primary Care Networks and the PCN Manager role.   

We try to give you as much FREE content as we can alongside our day job of managing Primary Care Networks.  

If you need support to apply the insights we share, we would love to support you.   


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Improving the Business of Healthcare – One Episode at a Time  


Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.