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The Business of Healthcare Podcast with Tara Humphrey

Jan 18, 2023

This week I have the pleasure of speaking with Emma Challans-Rasool the Founder and Chair of Proud2bOps & Director of Organisational Development, Culture and Talent, NHS Nottingham and Nottinghamshire

Emma has worked across healthcare for almost 20 years. She started her career in Clinical Audit and Effectiveness working across Sheffield health and care partners.  Emma has been fortunate to lead in various senior leadership roles including Operational Management, Service Improvement, Organisational Development and Transformation.  Emma’s public sector experience spans acute, community, primary care and independent.  She has also gained experience within the private healthcare sector and worked across Europe as a Senior Consultant supporting organisational change and effectiveness.  

Emma has a strong passion for improving quality of care for patients and creating the right conditions and opportunities that people can thrive in. Emma believes dearly and holds a constant ambition to develop and sustain cultures where networking, compassion, motivation, belonging and learning for improvement is valued and lived through the behaviours of people and systems.

She is the Founder and Chair of Proud2bOps, a national network for operational professionals from health and care providers. 

Emma believes in teamwork, relationships and creating an inclusive and trusted culture where colleagues are supported to provide outstanding care and be the best that they can be. 

If you are in leadership & management, grab a pen and make your notes, Emma has a tremendous amount of experience to share with us all.   

  • Vision & Values 
  • Member etiquette 
  • Proud2bOps what is the organisation and who it supports 
  • Being an independent organisation 
  • Providing a safe space  
  • The differences between leadership and management 
  • Time management & boundaries 
  • How to move forward if not everyone agrees 


Connect with Emma & Proud to be Ops 

Proud2bOps on linkedin 

Proud2bOps on Twitter 

Email proud to be ops 


Work with me 

 I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. 

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs 


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Improving the Business of Healthcare – One Episode at a Time  


Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.