Nov 28, 2019
BH018 Understanding Change and What It Requires with Sophie Edwards
Sophie Edwards is an organisational development consultant, facilitator, certified coach, and trainer, helping organisations strategically approach and navigate change. Sophie currently works as faculty on NHS England’s Sustainable Improvement Team and has also served as Associate Programme Director at a public sector consultancy called Shared Intelligence. Sophie offers her extensive expertise to individuals and teams at all organisational levels and specialises in drafting processes that elevate engagement within change initiatives.
Sophie joins me today to discuss different types of change and how they are characterised, along with leadership skills that should be taken into consideration while working towards change. She shares the importance of feedback and support in the process of undergoing change, and how to manage imposter syndrome and your inner critic. Sophie also highlights whether all team members must be on board with change for it to be effective and factors that may impact their desire to engage.
“People have got to feel that change is in their interest. Otherwise, every inch of them is going to unconsciously resist.” - Sophie Edwards
This week on The Business of Healthcare:
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