Jun 17, 2026
What does it take to build and sustain a healthcare business through more than two decades of NHS change?
In this episode of The Business of Healthcare Podcast, Tara is joined by Shaun Hockey, Managing Director of Medacy Ltd.
Drawing on 22 years of experience as both a pharmacist and business owner, Shaun reflects on the realities of entrepreneurship in healthcare, the evolution of pharmacy services within primary care, and the lessons learned from building and leading a successful organisation.
In this episode, Shaun discusses:
- His journey from pharmacist to business owner
- Building a healthcare business through changing NHS landscapes
- Managing imposter syndrome and leading with confidence
- Recruitment, retention, and workforce challenges in primary care
- Supporting pharmacists working within PCNs
- The importance of governance, supervision, and quality assurance
- Organisational culture when teams work across multiple organisations
- Why resilience and perseverance matter in healthcare leadership
This episode explores the realities of building a healthcare business, navigating uncertainty, and responding to the opportunities and challenges facing primary care today.
To learn more about Medacy, visit their website, connect with Shaun on LinkedIn, or reach out to him directly via WhatsApp.